Your roof serves as the critical barrier that shields your home from the weather extremes of hail, rain, wind, snow, ice, cold and sun. At Expert Exteriors, our priority is making sure your entire roofing system is working together to provide this essential protection from the elements. From roof deck to ridge vent, gutters to chimney top, we make sure your roof and its components are functioning properly. We provide exceptional installation and use the highest quality products in the industry. When it comes to the roof that protects your family – there are no corners worth cutting.
Various types of residential roofing materials exist on the market and all of them require different maintenance and roof repair plans. Asphalt shingles are most common for residential homes. Although only the shingle is visible to the eye, there are numerous other components that make a good roof, and it starts below the shingles.
Shingle Roof Cladding: Fiberglass shingles include a base layer of glass fiber reinforcing mat. This specific mat is coated with asphalt which contains mineral fillers and makes the fiberglass shingles waterproof. After which, embedded granules give the shingle color and depth.
Felt Paper (Underlayment): This is one of the most important components and requires proper installation. Making sure to follow manufacturer’s installation guidelines is equally as crucial. This prevents water from penetrating the substrate and also guarantees the manufacturer will warranty the product if failure occurs.
Ventilation: A roofing system needs proper ventilation to keep the system from failing and falling apart. Proper airflow is required to prevent overheating.The attic should have the correct amount of “intake” and “exhaust” air flow. This is pertinent to keeping the ambient temperatures and outside humidity equal to the inside attic air.
Flashing: Roofing systems are designed around the unique style of the roof and the penetrations the roof system has. Many roofs have chimneys, side-wall intersections, head-wall intersections, skylights, pipes, and other things that require proper flashing. Flashing is a main cause for why roofs either fail or withstand the test of mother nature.
Roof Leakage: Roof leaks are caused by numerous factors from hail damage to sun damaged shingles. However, 90% of all roof leaks are caused by improper installation or defective metal flashing. The actual roofing product rarely fails. This is why having a expert roofing repair contractor makes the difference in a long standing roof. Flashing is found near any roof penetration such as chimney areas, step, apron and valley areas where roof angles join together, During a roof repair, one must also look for any all other roof damage that lead to additional concerns, If leaks and other damages are not addressed, the home’s structure will be weakened since the building frame will be exposed to dampness.
Gutters are commonly installed improperly. The results of this can cause major damage to your home. Moisture problems around the home can cause pest infestations and all sorts of structural damage. It’s extremely important to have quality gutters that are installed by an expert.
￼GUTTER THICKNESS: is rated differently depending on the material used. A thicker gutter system will be sturdier, more durable, and more expensive. Aluminum systems range from .019 to .032 inches in thickness.
Seamless Gutter systems are the most popular. In a seamless system, our installers will use a special machine on-site to form long stretches of gutter that will run the length of the roof-line without a seam. No seams means less places for gutters to leak and malfunction.
￼GUTTER SIZE: is an important factor in choosing gutters. A homeowner will have to choose from gutter size (the measurement of the top opening), downspout size (length and width or diameter), and thickness. When determining the size of a home’s gutter system, a homeowner should consider the area’s rainfall density. Such facts can usually be found by asking an Expert Exteriors representative. A home that sees a lot of rain or has a steep roof pitch should have a larger gutter system. Similarly, a home surrounded by tall trees will need a larger system to accommodate falling leaves without clogging.
Your Expert Exteriors claim specialists will meet with you to review the scope of work provided by your insurance company in detail. This meeting is utilized to educate you on all aspects of the work, materials, process, scheduling, pricing, as well as addressing any questions you may have. All questions are good questions. We are here to make this an easy and stress free process for you!
Generally, you will be given two checks which will equal the full Replacement Cost Value (RCV) of the work to be completed. The first check cut to you is the Actual Cost Value (ACV). This amount is what your material is worth. This check will have your deductible taken out of it, as it is your responsibility to pay the deductible to Expert Exteriors. This is to be paid once materials are delivered to your property. The second check is called the depreciation check. This check is to be paid once all work is completed, and you are satisfied. If you have a mortgage on your house, it is important to contact the mortgage company immediately after our specification appointment. This is important because the check from the insurance company will be issued to you and your mortgage company. The check(s) must be presented to your mortgage company along with other documents, in order to be released. Your claim specialist will assist you with this process to ensure your project is completed in a a timely manner.
This is where the work begins! Your Expert Exterior's claim specialist and production manager will order your materials and schedule dates for production. Some items, such as windows and siding can take several weeks to be delivered, due to the fact that they may need to be custom built to fit your needs. We will keep you in the loop as far as estimated time of arrival on materials and production throughout the entire purpose.
Expert Exteriors will schedule a time to have your local city inspector come out and ensure everything is installed properly and satisfies code requirements. If the permit does not pass due to various reasons, we will immediately make the corrections and schedule a re-inspection.
Your claim specialist will schedule a time to do a walk around with you. This meeting is to ensure you're satisfied with the work provided by Expert Exteriors.
Expert Exteriors' in house billing department will send a final invoice to your insurance provider with the pre-approved RCV, notifying them that all of the work has been completed. Your insurance company will then release the depreciation and supplemental checks to you. A copy of the invoice will also be sent to you via email or postal service. Once you receive the final check, you will need to contact your Expert Exteriors claim specialist and schedule your final meeting. During the final meeting we will collect the final payment, provide you with a letter of completion, lien waiver, and all warranty information.
Warranties are important to our customers, and we recognize that. Expert Exteriors is unique because we are the only contractor to offer a LIFETIME WARRANTY on all completed residential re-roofing projects we perform. Most contractors offer two, five, or 10 year workmanship warranties.
We are able to offer a lifetime warranty based on several facts: our roofing crews have been with our company for a long time and understand the quality of work that is expected; we do not cut corners when it comes to material and installation practices; we always do a complete tear-off and thorough inspection; we pro-actively use ice and water shields; we replace all step flashing, drip edge, valley, metal and counter-flashing; and never re-use old material.