Our top priority is to provide customer service that exceeds expectations, and our project managers are a huge part of how we do that. From making sure your roofing project runs from start to finish without a hitch to educating and assisting you through the process, it's extremely important to all our project managers to build a trusting relationship with you so we'll be your go-to roofing partner for years to come. Check out below what our customers have to say about Expert Exteriors Project Managers!
Expert Exteriors did an amazing job replacing my roof, got from quote to complete in no time. The process was simple, everything happened on time as agreed with no issues. Chris Naslund was professional, informative and a pleasure to work with! I will refer anyone needing a roof replaced in the future to him.
Expert Exteriors replaced our roof after hail damage. We have solar panels, and they handled getting them removed before and reset afterward. They were very communicative during the whole process, handled everything very well, and even managed to get the solar scheduled so that the system was only off for a few days.
Chris the project manager and supervisor answered the phone when I had questions, always responded in a courteous and prompt manner. The clean up after the roof replacement was thorough. The crew was on time, and finished in the allotted window/time frame. Suggestions and explanations of the qualities of available roofing were informative and no pressure. It was made as stress free for me as possible with clear expectations, a good packet of faqs and my insurance company was familiar with them and approved of their work.
Gave 5 stars, but would rate my experience at a 4.7 out of 5. I had an older roof that was having some issues and had been through a few hail storms. I could not find a roofer that thought they could get me approved through my insurance. A friend referred me to Expert Exteriors. Chris came out and confirmed that I indeed had hail damage that necessitated replacing the roof. He worked with my insurer to get it covered. The garage too! Kudos to him on that! Once the claim was approved I worked with Chris to get everything scheduled. He was very responsive and took time to answer my questions when needed. Installation was a bit of a whirlwind, but I imagine that is status quo with most any roofing company. I am very pleased with the new roof and gutters with everything now complete. I did need to have them back out for some gutter adjusting which took a little wrangling, but it got done to my satisfaction. The only other critique I have is that some of the fascia got beat up during the removal process. Some areas were addressed while some were not. I understand that insurance was not covering everything, but it would have been nice to have had these smaller detail items included as it was a bigger sized residential re-roof. I was able to handle these touch up items myself with no problem though. I would certainly recommend Expert Exteriors and would definitely use them again if needed. A shout out to Jose with 5280 Seamless Gutters as well who was subcontracted to install the gutters and do some minor repairs along the soffits.
Perfection! I recently had to place my house on the market in a rush, I had only 2 weeks to get my house on the market, I had a insurance claim on my roof from the August of 2021 hailstorm, but did not do my due diligence and get it completed in a timely manner. I was to say in the least in a mad rush to get my roof replaced, I Called Expert Exteriors and Chris Naslund was assigned as my project manager and wow how lucky could I have gotten to get this young man! I am very honest in saying this was the best experience I have had with a contractor. From start to finish Chris was able to get my roof completed from the insurance claim to finish product in less than a week! He never once was unavailable to speak to me, I never had to track him down he even answered my calls late on the weekend evenings to make sure my home was completed before going on the market! I cannot say enough about my experience and would and have already recommended Expert Exteriors and will never use any other contractors for exterior needs!!! Thank you Chris Naslund and Expert Exteriors for a great experience!!!
Chris N. with Expert Exteriors was the project manager for our roof replacement. He kept us informed through each step of the process and quickly answered any questions or concerns we had. We are very happy with the work done by Expert Exteriors!
Chris Naslund, project manager, did what he said he would do. Roof installation was done in one day. He worked on everything with our insurance. He was very accommodating to our schedule. From estimate to completion, the whole activity could not have gone smoother.
Expert Exteriors lives up to their name. The company did an outstanding job providing expert guidance from start to finish for our residential roof replacement project. From the first contact with company representative Josh P., the process went smoothly. Josh introduced Chris Naslund who took the helm and guided the project to a successful conclusion. Chris has excellent skills as a project manager. He is a top-notch communicator, and he clearly explained project steps, explained roofing materials, costs, insurance company requirements, construction schedule, and warranty coverage. In addition, a second company – K-Guard - was responsible for replacement of the gutters and downspouts. The coordination went smoothly between Chris and K-Guard with completion of the roofing and gutters/downspouts replacement projects. The Expert Exteriors team is outstanding, and Chris Naslund is a highly responsible professional. He did an excellent job guiding the roofing replacement project to a successful conclusion. Chris and the Expert Exteriors team are highly recommended.
Chris Naslund did an awesome job completing our roof!
Amazing! Amazing! Amazing! I couldn't say it enough. We recently had our roof replaced by Expert Exteriors and they did an amazing job. Chris explained everything to us from the start to finish in a professional manner. He went above and beyond coordinating with our solar company to make sure panels were removed and then reinstalled properly after completion of the roof. Chris and his team cleaned up all the materials better than any other company I have seen do work in our neighborhood. They are the best for roof work. I will definitely call them in the future. Great company with outstanding employees!
Ron Harrison and Chris Naslund we’re amazing. Price was fair, they were out installing the roof within a week and also set us up with solar as well. I would recommend them to anyone!
Very professional, replaced roof in one day, did a good job cleaning up after. Chris Naslund was the project manager, was easy to reach, eager to answer questions and explain the process. Would highly recommend!!!
We chose Expert Exteriors to replace our roof because of hail damage. Our Project Manager, Chris Naslund, guided us through the process of filing the insurance claim, defining our specifications, then performing the construction process with no problems. The project proceeded according to plan, on time and on budget. Chris communicated with us regularly and answered all our questions promptly. The roofers were hard workers, considerate, and were careful to leave our property with no damage or mess. I highly recommend Expert Exteriors and would not hesitate to work with them again if the need arose.
I had a great experience with both Chris Naslund and Kevin Arment. Kevin was informative, professional and polite. He worked closely with my insurance adjuster to make sure all of the initial stages went smoothly. Chris is one of the most efficient and meticulous contractors I have worked with. He kept me up-to-date regarding each step - from the process of dealing with my solar panels to ensuring my HVAC cap was correctly replaced. He stopped at my home each day work was being done to ensure everything was being done properly. His thoroughness gives me the confidence to recommend Expert Exteriors to others - in fact, I already have. Thank you so much!!!
Christopher Naslund with Expert Exteriors was fantastic! He was very courteous and professional throughout the entire process. He helped facilitate the project with the insurance company and was always close by if I needed something. Material was delivered and installed exactly as promised and the roof came out very nice. Thank you Chris and everyone at Expert Exteriors!
Chris Naslund was very professional, everything he said he DID. No surprises/no price changes !! I would use Expert Exteriors Again !! Thank you John & Lisa Suggs
Chris Naslund is very professional and friendly, and did a fantastic job replacing my roof. He is a great person that stands by his work and worked hard to make sure my insurance covered as much as possible. I highly recommend to friends and family!
It was a pleasure working with Chris Naslund. He was very professional and knowledgeable and answered any questions I had. He was able to work around my schedule which I really appreciated. I would highly recommend Chris Naslund for your roof and gutter repair!
Chris N. was wonderful. Cold called to our home but was very polite, to the point and thorough. Quick and concise response. Worked with insurance to get the job done. Highly recommend.
CHRIS NASLUUND WAS FANTASTIC & EXCELLENT IN SETTING UP OUR CLAIM & ALL THE WAY THROUGH THE PROJECT. WE LOVE HIM, & SURE YOU WILL TOO!
We feel fortunate and appreciative of the opportunity to work with Chris N. and the Expert Exteriors crews to get a new roof replacement. Chris was EXCELLENT to work with. He was professional, polite and efficient with scheduling and communication. He worked with the insurance adjuster as well in the claims process. Chris followed up on all the details and followed through with everything he had quoted. Chris represented Expert Exteriors Company in a way the Company can be proud. The roofing crew as well did a superb job in site preparation and clean up and workmanship. It was a big job with no surprises. We recommend Expert Exteriors Company and employees to anyone needing a roof replacement.
From beginning to end of the project I was very appreciative of the communication put forth by the Project Manager, Chris. He kept me informed on each step of the process from initiating the claim to a final walk around. I appreciated his professionalism and the work of the roofing crew.
Chris Naslund is very professional, confident, knowledgeable and available. He showed me the hail damage on my roof, explained and answered every question I had, replaced my entire roof, and it looks amazing! Everything that I wanted was done. Very satisfied with the work, workmanship, and especially knowing that it’s done right the first time. Expert Exteriors is being put into my permanent home repairs file. If anyone I know ever needs a roof I’ll have their phone number at my fingertips. Thanks to Chris from Expert Exteriors for all the help he gave me!
Chris was my project manager. What a nice man. He conducted the initial inspection and prepared the final quote but asked if he could cover some exposed sheeting to prevent moisture from entering my attic ...before I signed a contract. The EE installation crew was experienced and professional. Chris was in contact with me by phone and text throughout and inspected the ongoing progress. Chris also notified the neighbors of the project so that they and their pets would not be alarmed by the noise from the installation. First class act! The demo was cleaned up thoroughly but Chris also personally did a final magnet mop up to check for nails. I found only two in the mulch. He did a roof inspection as well. Next day an EE subcontractor conducted an attic inspection to verify the gas flue stack was not damaged and secure. Later , the EE QC inspector arrived to conduct a final roof inspection. Good job Chris and EE! I’m very happy!
Chris, our Project Manager, was fantastic in evaluating our roof damage, submitting our claim to insurance and making sure that all damage was reported for compensation and keeping us informed throughout. The roof was removed and reinstalled on the same day, with gutters on the next. Great job, looks good. Would definitely recommend Expert Exteriors!
Chris helped with all insurance contact and kept us informed through the whole process. Work was done when scheduled and very professional very satisfied with the work highly recommended
Expert Exteriors provided prompt, professional service as they performed roof repair, installed a new roof and new gutters on our home. Chris Naslund, project manager, guided us through the process, carefully explaining what we could expect as the project progressed and made himself available to answer any and all questions through project completion. We highly recommend Chris and Expert Exteriors to anyone desiring home exterior improvements.
These guys did a great job on my roof replacement. The job was completed quickly and professionally. Chris was my project manager and his communication was great. He advocated for me with the insurance company and is still working to try to get my gutters replaced.
This company did a great job on the repair of my roof. They advocated for me with the insurance company and all work was done in a quick, professional manner. I would not hesitate to use them again.