Our top priority is to provide customer service that exceeds expectations, and our project managers are a huge part of how we do that. From making sure your roofing project runs from start to finish without a hitch to educating and assisting you through the process, it's extremely important to all our project managers to build a trusting relationship with you so we'll be your go-to roofing partner for years to come. Check out below what our customers have to say about Expert Exteriors Project Managers!
Billy with Expert Exteriors was on top of things. So much so that I had them re-roof a second home! Very professional quality and work good people!
Billy was our salesman and I couldn't recommend a better guy to work with. He was very responsive and always answered all questions and phone calls. He was upfront and all costs were discussed as well as time frames. He was quick in getting the install scheduled and the roofing contractor showed up on time every day and cleaned up their mess. They were very respectful of the property and courteous of us coming and going and worked hard the entire time. I couldn't be happier with how the roof turned out. Billy also followed up after completion and double checked and went over everything one last time to make sure we were happy and the work was done correctly. He made working with the insurance company as easy as possible. The only recommendation I have is for add on services, like gutters, and that is to make sure you are there during install to ask questions if need be so they don't have to come back.
Billy was a good communicator and kept me informed if anything changed or was delayed. Quality and workmanship was good and the inspection went well.
First, Expert Exteriors is exceptionally good at all stages before the actual replacement of the roof (this is important). All preparatory issues were resolved quickly and efficiently. Secondly, the actual replacement was done (already more than a year ago), quickly and accurately with high quality. Third, the final inspections were high quality. I highly recommend working with Expert Exteriors LLC.
I had my roof and gutters replaced after a major hailstorm here in Cheyenne, WY, on 07/21/20. I am glad I went with Expert Exteriors. They replaced my roof and it is beautiful. It took a little bit longer for the gutters but that was not their fault. They replaced the first part of the gutters on a terrible windy day and had to wait to install the rest because it then snowed 14.8 inches. They finally were able to complete the installation of the rest of the gutters. I am very pleased with their work. Billy is really great to work with and makes sure that you are kept in the loop about what is going on and contacts the insurance company. I appreciated Billy notifying me before the roof was to be replaced because I have 3 dogs. I had to take them to another place so they would not be scared. I appreciate everything Billy and Expert Exteriors has done. Everyone did great work and were easy to work with. I would recommend this company for your roofing and gutter needs.
I had my roof and gutters replaced by Expert Exteriors and I am very happy with their work. Billy was great to work with and he kept me informed about what was going on. I have dogs and I appreciated the call days before the roof installation so I could take my dogs to a different location. The gutters took a little longer to install but that was not their fault. The weather did not want to cooperate. The roofers and the gutter guys did a great job of cleaning up after themselves. I’m glad I chose Expert Exteriors. They have great customer service and are very professional. I would recommend them to anyone that needs work done. Thank you guys for doing a great job. Jackie (Yung) Hickman
I had my roof replaced by Expert Exteriors and can say I am Very Happy with the quality of the work, attention to detail, and speed of replacement. So the story starts with Hail Storm in mid-August. I opened a claim with my Insurance company, USAA, to inspect the damage and estimate repairs. The independent inspectors severely undervalued the repairs and missed several key code violations. My next door neighbors just replaced their roof in mid-Summer via Expert Exteriors and were very happy with the result. I took their advice and called them. Billy from Expert Exteriors stopped by, and after quick inspection, found my house had a double roof and more extension hail damage than my insurance company 's inspector. Billy arranged to work with the insurance adjuster to provide pictures of the damage, double roof, and other code violations. As a result, I was approved for a whole roof replacement. Without Billy and Expert Exteriors help, I would have not had my roof replaced. They did an excellent job replacing my roof in one day in late October and cleaned up the job site leaving nothing behind. I heartily recommend Expert Exteriors to be your next roof company.
So far our experience has been great with EE! Billy Gieck does a phenomenal job communicating and explaining the entire process. We had hail damage, and day 1 Billy was up on our roof doing temporary repairs so we wouldn’t receive any further damage. He negotiated with insurance for us, and got the job done in a timely manner. Roof is up-just waiting on new gutters and the job is done. Thankful to have the project completed before winter hits.
So glad Expert Exteriors was at the Home & Garden Show. Billy was very knowledgeable and answered all our questions.
Our experience has been fantastic thus far, Billy Gieck explained everything and was very transparent with us. Booked a date for materials and start date.